ReviewMinerWhat your customers actually say, in one screen.
Paste a batch of product reviews and get the recurring themes, a sentiment split, and three concrete improvement ideas you can ship.
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Key takeaways
- Recurring theme clustering
- Sentiment split
- Top praise / complaints
ReviewMiner — decision-support themes
Honest capability chips — not fabricated customer counts or uptime stats.
ReviewMiner - definition
ReviewMiner turns a pile of customer reviews into sentiment and theme summaries — aspect coverage on one screen for product and CX teams who need signal without reading every line.
What this is NOT
- Not a law firm, GRC platform, or certification body.
- Not a guarantee that outputs will satisfy every regulator or auditor.
- Not a substitute for qualified human review on high-stakes decisions.
Controller / Processor — When packs mention privacy roles, we use GDPR Art.4 labels (decision-support only).
Where teams get stuck without ReviewMiner
Recurring theme clustering
Without reliable recurring theme clustering, work stays inconsistent and gaps show up after ship.
Sentiment split
Without reliable sentiment split, work stays inconsistent and gaps show up after ship.
Top praise / complaints
Without reliable top praise / complaints, work stays inconsistent and gaps show up after ship.
Three improvement ideas
Without reliable three improvement ideas, work stays inconsistent and gaps show up after ship.
Describe. Review. Ship with ReviewMiner
What your customers actually say, in one screen.
Recurring theme clustering
Recurring theme clustering — deterministic and exportable. Decision-support, not a certificate.
Sentiment split
Sentiment split — deterministic and exportable. Decision-support, not a certificate.
Top praise / complaints
Top praise / complaints — deterministic and exportable. Decision-support, not a certificate.
Three improvement ideas
Three improvement ideas — deterministic and exportable. Decision-support, not a certificate.
Everything you need to ship faster
Recurring theme clustering
Use ReviewMiner to recurring theme clustering.
Sentiment split
Use ReviewMiner to sentiment split.
Top praise / complaints
Use ReviewMiner to top praise / complaints.
Three improvement ideas
Use ReviewMiner to three improvement ideas.
From idea to result in 3 steps
Input
Describe your goal in plain language.
Process
ReviewMiner structures the work and runs the workflow.
Ship
Copy, export, or upgrade for 40 runs/day · 300/mo.
Where teams use ReviewMiner
What your customers actually say, in one screen.
Recurring theme clustering
Use ReviewMiner to recurring theme clustering.
Try it on this page
or generate below.
Saved history
Trusted by operators who ship
Real customer stories are published here once users agree to be quoted. We do not invent testimonials.
Want to be our first featured story? Create my account and tell us your result.
Honest boundaries
ReviewMiner turns a pile of customer reviews into sentiment and theme summaries — aspect coverage on one screen for product and CX teams who need signal without reading every line. Decision-support only — not a certificate, legal opinion, or conformity assessment.
Simple plans that scale
All paid plans include
- Recurring theme clustering
- Sentiment split
- Top praise / complaints
- Email support on paid plans — no hidden add-ons for core studio use
- Limited daily AI runs (3/day · 15/mo)
- Studio demo (no extra LLM fee)
- AI included: 300 gens/mo · fair use (gpt-4o-mini)
- No separate AI subscription required
- Priority support · Yearly $190
Feature comparison
What each plan includes — quotas reflect the enforced fair-use limits.
| Dimension | Free | Pro | Enterprise |
|---|---|---|---|
| Usage | |||
| AI runs | 3/day · 15/mo | 40/day · 300/mo | 200/day · 3,000/mo |
| Report export | Watermarked | Clean export | Clean export |
| Audit log | Not included | ✓ Included | ✓ Included |
| Product | |||
| Recurring theme clustering | ✓ Included | ✓ Included | ✓ Included |
| Sentiment split | ✓ Included | ✓ Included | ✓ Included |
| Top praise / complaints | ✓ Included | ✓ Included | ✓ Included |
| Three improvement ideas | ✓ Included | ✓ Included | ✓ Included |
| BYOK (your LLM key) | Not included | Not included | ✓ |
| SSO | Not included | Not included | Roadmap |
| Support & compliance | |||
| Support | Community | Priority | Custom SLA |
Already paid? Unlock Pro with your license
Licenses are issued manually after your payment is confirmed: we generate one per paid order and send it to the purchase email, typically within a few hours. Enter it below to activate Pro on this device — no account needed. Nothing yet? Write to lixingliangsy@163.com and reference your order email.
Your questions, answered
What is ReviewMiner?
ReviewMiner mines customer reviews for sentiment splits and recurring themes.
What do I paste in?
A set of reviews or a CSV-like snippet with enough volume to analyze.
Who should use it?
Product and CX teams scanning qualitative feedback.
Does it invent quotes?
No. Treat outputs as analysis; keep original reviews as source of truth.
How many reviews do I need?
More is better; very small samples get honesty warnings.
Does it guarantee accuracy?
No. It is decision-support summarization, not a certified research study.
Which countries and regions can I use ReviewMiner in?
As a cloud web app, ReviewMiner is reachable from any country with internet access; there is no region lock by default. Payment availability via our merchant of record (Waffo Pancake) may vary by processor and region.
Is ReviewMiner GDPR and privacy compliant?
Your inputs are used only to generate your output and are never sold. Retention, sub-processors, and your rights are described on our Privacy page; Enterprise plans can include a DPA and NDA on request.
What languages does ReviewMiner support?
The interface and generated results are in English. You can paste input in other major languages wherever the underlying model understands them.
Quick answers
- Recurring theme clustering
- Sentiment split
- Top praise / complaints
- Three improvement ideas
- Free is 3 AI runs / day and 15 / month.
How it compares
| Dimension | Manual | ReviewMiner |
|---|---|---|
| Speed | Minutes per run | Hours to days |
| Consistency | Same ruleset every run | Varies by person |
| Output | Structured, exportable result | Free-form |
| Best for | First-pass decision-support | Final sign-off |
When not to use: Use qualified human review instead — treat outputs as analysis; keep original reviews as source of truth.
- reviewminer howto 2026 — From the ReviewMiner blog.
- reviewminer overview 2026 — From the ReviewMiner blog.
- Fleet launch notes — ReviewMiner ships in the LX AI Micro-SaaS fleet.
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